Although you'll see that we all have our individual talents and areas of responsibility, the governing rule is that we all can and will do whatever needs to be done to keep our clients happy and satisfied with their real estate transaction. There is no time that a client's needs can't be met due to unavailability of their agent. We all are aware of what the others are working on, and can fill in for them without missing a beat. We all keep ourselves informed of available and competing homes, and our buyer clients, looking for matches. We all engage in ongoing educational seminars, making certain we are familiar with relevant laws and stay abreast of current technology. This assures that you, our client, is always given the best service and advice.

Pei Lin Huang
	Full-time licensed real estate broker Certified Buyer Representative (CBR) Certified Residential Specialist (CRS) Graduate of the Realtors Institute (GRI) Licensed and active in real estate sales & marketing since 1987 Graduate of Syracuse University Previous Life: Editor for CBS, Inc. (Field & Stream) and ADT Security Systems CBR, CRS, GRI, has held her real estate license since 1987. As Team Leader, Pei Lin oversees all aspects of the team business. Recognizing the individual skills and talents of the Team Members, Pei Lin coordinates their activities resulting in a consistently high level of service. Marketing and promotion are some of Pei Lin's prime responsibilities. She personally films and edits the "home movies" for all our listings. These are prominently featured on our various websites. Financial strategies, contract negotiations, and problem solving round out Pei Lin's skill-set, resulting in someone who can and will get the job done.
Pam Avery
	Pam Avery has recently re-joined the Team and has over eight years of experience as a real estate agent. She draws on her prior marketing background to coordinate our advertising and marketing programs. She is responsible for establishing and implementing new systems to enhance our presence in the marketplace, and to ensure our clients receive the attention and care they deserve.
Melissa Snavely
	Melissa Snavely is our listings coordinator and makes certain our sellers have all the collateral materials they need in their homes to answer most buyer questions. Melissa takes care of mailings, phones, and keeps our office and schedules running smoothly
Kelly Erickson
	Kelly Erickson is our Closing and Customer Care Coordinator. Kelly knows the importance of details and “mothers” each transaction from contract to closing. She makes certain that transactions close on time with as few “bumps” along the way as possible. Kelly’s goal is a stress-free closing for all our buyers and sellers.
Jenn LaGraffe
	A former Pei Lin Team client, Jenn joined Keller Williams in January 2007 and serves as our buyer agent. She graduated from LeMoyne College and has attended Newhouse as a graduate student in communications. Jenn has lived in Syracuse over 30 years and has served on several local community and grassroots committees. With her knowledge of the community and available local resources, Jenn is a perfect fit for helping our buyers find their new homes.