Although you'll see that we all have our individual talents and areas of responsibility, the governing rule is that we all can and will do whatever needs to be done to keep our clients happy and satisfied with their real estate transaction. We fill in for each other when we are with another client, or at a conference or education event, or -- yes -- taking time with family. We make a point of remaining aware of what other team members are working on so as to fill in for each other without missing a beat. To stay on the cutting edge of service, we regularly attend real estate seminars and education events as well as immerse ourselves in current technology. We affectionately call ourselves the Musketeers, and truly enjoy working with each other, and it shows in how we relate to each other and our clients.
The Keller Williams Belief System "WI4C2TS" embodies our team’s Golden Rules:
Win - Win - Or no deal Integrity - Do the right thing Customers - Always come first Commitment - In all things Communication - Seek first to understand Creativity - Ideas before results Teamwork - Together everyone achieves more Trust - Starts with honesty Success - Results through people
We feel that we have put together a wonderful group of high-minded individuals with similar goals and values -- indeed, with Teamwork, we can achieve more!
Pei Lin Huang : New York State Licensed Associate Broker
Pei Lin Huang - CBR, CRS, GRI, has been a licensed REALTOR® since 1987. Pei Lin oversees all aspects of running the team, including working with our clients, overseeing the marketing, and making sure she keeps current with all the real estate trends and technology. Financial strategies, contract negotiations, and problem solving are some of Pei Lin's strongest skills. She personally films and edits the "home movies" for our listings. These are prominently featured on our various websites, including YouTube and Realtor.com. With over 25 years experience, she has become a great “think out of the box” strategist in positioning your home in the market, as well as negotiating the strongest contract possible to meet your needs. Pei Lin is a graduate of Syracuse University's Newhouse School of Public Communications. Her career started as an editor for a national magazine and then she went on to work as a policies and procedures analyst for a major security company. When she married and moved back to Syracuse in 1986, she adapted her marketing and communication skills to real estate, to the benefit of local buyers and sellers.
Stephanie Brainard : Marketing Coordinator
With an Associates of Science in Music and Bachelor’s of Science in Business Administration, Stephanie has the business sense and creativity to enhance our marketing. Stephanie was born and raised in Syracuse, and returned to start her family after a tour in the Navy as a musician. After buying her first home with the Pei Lin Team, she decided she had to join us! Stephanie helps turn our vision into reality, and her passion for real estate and marketing perfectly complements our commitment to client service!
Jessica Hofschulte : New York State Licensed Agent
Jessica understands the importance of educating her clients in the home buying process, and she does it with a smile. She brings a strong background to her work: a Bachelor’s Degree in Hospitality and Tourism Management, a Masters Degree in Education, and fluency in English and Spanish. She relocated her own family from Minnesota 7 years ago and is familiar with the challenges of a big move. Jessica renovated her own home, adding over 1000 square feet (including a kitchen remodel), so she is no stranger to the joys and challenges of remodeling, moving and relocating, whether from near or afar! Jessica will walk you through the home buying process and help make your move enjoyable and memorable!
Melissa Snavely : Customer Care Manager and Closing Coordinator
As Customer Care Manager and Closing Coordinator, Melissa’s voice is often the first voice and the last voice you hear when working with the Pei Lin Team. Acting as liaison between our agents, clients, attorneys, lenders and vendors, Melissa strives to keep transactions flowing smoothly. While Pei Lin and other Team Members are “in the field,” buyers and sellers can be assured a timely response whenever possible. Having experienced many moves herself, Melissa provides not only a supportive touch, but the attention to details our clients deserve. Melissa has been a licensed REALTOR® since 2008.
Amy Pangborn : New York State Licensed Agent, Closing Coordinator
Amy, a former client of the Pei Lin team, brings over 30 years of experience in business and higher education, counseling prospective students and their families through the often overwhelming admissions process. As a New York State licensed salesperson, Amy guides our clients through home buying effectively and efficiently. She is a longtime Syracuse City resident and has a commitment to urban living and a passion for all of the amenities the Central New York area has to offer. Amy’s goal is to help you find a house in a neighborhood that you can truly make your HOME!